Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identities Settings 2, and then press Delete. Select all items whose type is MicrosoftOffice15_2_Data:ADAL:, and then press Delete.į. Open Spotlight by selecting the magnifying glass at the top right of your desktop.ĭ. If the issue persists after you update the version number, I suggest you close all Office for Mac applications, back up all data and do the following to see the result.Ī.
Meanwhile, provide the version number of the Word for Mac application and the OneDrive for Mac sync client for our reference. I suggest you first check whether the version number of the Word for Mac application and the OneDriveįor Mac sync client is the latest version number. So the issue in your environment may be related to some cache in the Office for Mac application and the OneDrive for Mac sync client causing the sync block. If yes, if you open the files from the local OneDrive sync folder with the Word for Mac application, the file type should be the same as the one of the file opened from the OneDrive for Business site by clicking Open in app. Thanks for posting the thread on our forum and I remove some private information in the screenshots to protect your privacy.įrom your description, it seems that you sync files in the OneDrive for Business sites with the OneDrive for Mac sync client with both work or school accounts. I tried re-installing all of the Office apps and have tried multiple times to unlink the drive from the MAC and re-sync it but the result is the same. If I open the file from the Onedrive that is functioning normally via the Finder: the location is on Sharepoint (Screen Shot 3)Īlso notice that the file-type is different between the files working from Sharepoint vs the one that is mapped locally.
If I open the same file directly from the MAC Finder: the location is local and will not save and Word asks to upload it first (Screen Shot 2).If I open the file via Sharepoint and then into the Desktop app: the location is on Sharepoint and functions properly (Screen Shot 1).I created a test document and uploaded the file via sharepoint to both Onedrive accounts and it immediately showed up in both accounts in the Finder on the MAC. Now, one of them is only storing files locally on the computer and not on Sharepoint so Word asks me to upload the file first and autosave does not work.
I have two Onedrive accounts synced to an iMAC.
0 kommentar(er)
